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At Hay Tire Pros Complete Auto Care, we take pride in offering the best customer experience to Charleston, SC, Mount Pleasant, SC and North Charleston, SC. We strive to provide our customers with the best experience possible each visit.
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Selected Category: Tire Installation
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Riding on a spare tire I called Hay who ordered the needed replacement and it arrived earlier than promised. Dropped off vehicle and they said it would take about 1 1/2 hours for the job. It was finished in less than 1 hour. Everyone was pleasant and the price was fair as up north I had just replaced these tires a few months ago. Something about Charleston and stray nails and debris in roads. Every year I need to replace or repair tires here.
Customer service was very professional and courteous. I had ordered tires to be delivered at the Moncks Corner store. After they had arrived I contacted Hay to confirm and clarify details regarding the tires and the service rep was knowledgeable and quick to assist. Look forward to doing business with them in the future.
Scott and his team at Hay Tire Pros were just outstanding. My wife and I were about 20 miles from Charleston when we had a flat tire. While waiting for AAA to dispatch a tech we looked up tire companies. We found Hay tire pros and we are glad we did. After waiting for an hour and half and no response we called AAA back to find out a tech was not coming and that they would look for someone else. I cancelled the request for service and called Scott. He recommended Moore towing. We called and they responded within the hour. Sean who arrived towed us in since we had decided we actually needed new tires. Scott ordered the size we needed and said they would be there early Saturday morning. When I called Scott Saturday morning at 8:30 the tires had arrived and they we’re already taking care of the car. Car was ready at 10:30. Both Scott and Sean were terrific and very courteous to us, we highly recommend both companies. Jim and Cathy
I have had several sets of tires put on our cars. I cannot express how nice and kind the staff are. I know if there is ever a tire issue that I can take the car to them and not have to worry. Working with them is always a pleasant experience.
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